Who we are
At Power Tool World, we make sure every individual has access to the right tools for the job. From the buzzing excitement of a construction site to the quiet satisfaction of a DIY project completed at home, we want to ensure our tools are the backbone of your countless endeavours. With a wide range of products meticulously curated for performance and durability, we make sure our customers can get the tools they need for the job on time, every time. And with our unwavering commitment to exceptional service and expert advice, we are committed to making sure every customer is informed and satisfied with the tools they purchase from start to finish.
Whether you’re looking for power tools, batteries or accessories, we’ve got you covered. For top brands at great prices, Power Tool World has everything you need to get the job done. And with next day delivery available on a huge range of stock items, you get your tools when you need them.
Meet the team
We’re a team united by our values of integrity, teamwork, and continuous improvement. Our values are the cornerstone of everything we do - they guide our actions, decisions, and interactions, ensuring that we put the customer first. With an expanding product line-up, a growing customer base, and a team of dedicated professionals driving our success, we aim to achieve the number one spot as power tool retailers online.
Meet some of our team members below!
Leadership
Liam Rafferty
Managing Director
Richard Brown
Finance Director
Nick Marshall
Commercial Director
Dave Prime
Procurement Director
Finance
Kirsty Bradbury
Head of Finance
John Carroll
Finance Assistant
Buying
Matthew Bruce
Buyer
Hollie Chapman
Buyer
Zoe Price
Buying Administrator
Digital
Ben Graham
Head of Sales & Marketing
David O’Brien
Head of Ecom & Systems
Alice Benson
Marketing Project Manager
Emily Robinson
E-Commerce Merchandising Manager
Jelena Vukovic
Creative Manager
Shannon Duggan
Ecommerce Administrator
Production
Richard Bramley
Production Manager
Richard Ross
Technical & Warranty Support
Customer Service
Haley Hodgson
Customer Service Manager
PTW History
1997
C.G. Fixings Founded
Chris and Suzanne Guy started C.G. Fixings – selling fittings and fixings to job sites. Chris was quick to see the opportunity to supply trade workers with quick and direct access to vital power tools and launched Powertool World to meet that demand.
2003
Powertool World Goes Online
To better service our trade and DIY customers the business went online – becoming one of the first dedicated e-commerce sites for top-end power tools in the UK, selling to professionals across every trade, from electricians and plumbers to landscapers and general handypeople.
2013
Turning Point for Online Growth
A dedicated digital team was brought on board to support the growth of online sales, digital performance and brand recognition.
2015
Commercial Development
Dave Prime and Nick Marshall joined the team with the remit of ensuring we offer the best range of products to our trade and DIY customers. Dave took control of the strategic buying of power tools, and Nick on commercial projects.
2016
Relocating to Newton Aycliffe
We relocated from Darlington to larger warehouse facilities in Newton Aycliffe. This upgrade allowed us to increase the range of products available to our customers, including high-quality brands such as DeWalt, Milwaukee, Makita, and Bosch.
2018
Operational Excellence
In pursuit of operational excellence, we upgraded our warehousing and systems, including the purchase of the CVP-500 automated packing machine to improve packaging and delivery times.
2021
Regional Recognition
We ranked 13th in the Ward Hadaway ‘Fastest 50 North East Companies’ – recognising sustained growth over a 3-year period
2022
The Growth Continues
We moved up to 12th in the ‘Fastest 50 North East Companies’ list published by Ward Hadaway.
2025
New Leadership Team
Chris and Suzanne take on executive director roles, bringing in a new management team to drive the next phase of growth. Liam Rafferty (Managing Director) joins the business, with Nick Marshall (Commercial) and Dave Prime (Procurement) stepping into new leadership roles.