Bosch Professional offer 1 year standard warranty from date of purchase on machines.

You can extend your warranty up to 3 years if you register your tool, lithium-ion battery or charger online at the new Bosch PRO360 portal within 4 weeks of purchase. The term of warranty or service begins on the date of purchase.
This warranty applies to all professional power tools and measuring tools, as well as all associated rechargeable batteries from Bosch. The warranty does NOT apply to high-frequency tools, industrial cordless screwdrivers, pneumatic tools and corresponding accessories. This warranty is applicable from 1st May 2020.

How to register:

• You will need to register each of your tools individually via Bosch PRO360 website: www.bosch-professional.com/pro360/
• You can only register if you agree to Bosch storing the data you enter.
• In order to register within the named period, you will need the invoice or receipt from the seller from whom you acquired the Tool. You should therefore keep the original sales receipt.
• After registration is complete, you will receive a certificate. This certificate is also needed to exercise the warranty and should be printed out straightaway and kept safely.

The warranty does not cover:

• Accessories.
• Demonstration models.
• Parts that are subject to wear caused by use or other natural wear and defects on the Tool caused by use or other natural wear.
• Defects on the Tool caused by non-compliance with the operating instructions, improper use, abnormal environmental conditions, inappropriate operating conditions, overload or insufficient servicing or maintenance.
• Defects on the Tool caused by the use of accessories and supplementary or replacement parts that are not Bosch original parts.
• Tools that have been modified or added to, and tools that have been fully or partially dismantled.
• Slight deviations from the specified quality that do not affect the value and functionality of the tool.

In the event of a warranty claim, send your tool directly to Bosch with the purchase receipt and your three-year warranty certificate. The data on both receipts (purchase receipt and certificate) must be consistent.

For further information and Terms and Conditions please see: Warranty information

Contact Bosch

• Call the Bosch Service centre Tel: + 44 (0) 344 7360 109
• Email: [email protected]
• Please note you will be required to provide proof of purchase.
• Please ensure your product is well packaged, enclosed with proof of purchase, note of the fault and return address.

Northern Ireland - For warranty repairs in Northern Ireland, please contact Bosch's selected service agent:

• M O L Tools & Abrasives Ltd
• 6 Lisgorgan Lane, Upperlands, Maghera, Co. Londonderry, BT46 5TE
• Tel: 02879645139

Bosch Green Garden products come with a 2 year warranty, excluding batteries and chargers which are covered by a 12 month warranty

You can extend the warranty on your newly purchased Bosch DIY power tool, garden tool or measuring tool to 3 years at no extra charge. All you have to do to extend the warranty is log on to MyBosch and register your tool within 4 weeks of purchasing it.

Bosch gives you a two-year warranty on tools used for domestic purposes. During this period, the Bosch Repair Service including shipping of your faulty tool are free of charge. For more details of the services provided, please refer to Bosch Gardening Warranty Details (PDF - 172.2 kB).

Please note proof of purchase for the product will be required in order to make a warranty claim.

Any defect, which is recognised by Bosch as being covered by this guarantee, shall be corrected by means of either:

Repair of the Product free of charge by Bosch*

Replacement of the Product with an equivalent Product free of charge from Bosch*

*The option to repair or replace any Product is at the sole discretion of Bosch.

This guarantee does not apply to any fault in the Product arising from:

• Fair wear and tear
• Wilful damage, accident or negligence by the consumer or any third party
• Non-conformity or non-compliance with the operating instructions of the Product by the consumer or any third party
• Improper use of the Product, including, but not limited to, where a Product has not, or is not, used for its intended purpose by the consumer or any third party
• Insufficient or incorrect servicing and maintenance of the Product
• Minor or slight deviations in the Product from the normal condition of the Product that do not affect the value and/or the functionality of the Product
• Any form of tampering, alteration or repair by the consumer or any third party to the Product
• The use of accessories, components or spare parts that are not original Bosch parts
• The use of the Product in abnormal or inappropriate working and/or environmental conditions
• Abnormal storage conditions
• Any force majeure event
• Bosch will only repair the Product in accordance with its obligations two times in any Guarantee Period. A Product that requires a repair three times or more will not be covered by this guarantee, but Bosch may submit to the consumer a quotation to repair the Product.

For Bosch's free repair service, please click this link: Repairs by Bosch

For questions on Bosch Green After Sales Service:

Tel : 0344 7360109

Please provide a copy of your proof of purchase when submitting the tool for repair.

Extended 3 year warranty is now available on all* products by registering online using the DeWalt 3 year warranty website. (*Registration required within 4 weeks of purchase. Visit https://www.dewalt.co.uk/mydewalt to sign up. DEWALT terms and conditions apply. Some products are excluded - for more information visit https://www.dewalt.co.uk/support/warranty)

Should you need to return your DeWalt product for repair, please call DeWalt direct on 01753 511234 and select option 1. From here you will be able to arrange collection of your tool.

Please note you will be required to provide proof of purchase and it is your responsibility to package the tool sufficiently for transit.

Please note Jersey - Please contact the local DeWalt Service agent Romerils on 01534738806

Please ensure your product is well packaged, enclosed with proof of purchase, note of the fault and return address.

Contact DeWalt

• Tel: 01753 511234

Fein offer a 1 year standard warranty on machines from purchase date.

You are able to extend your warranty to 3 years within 6 weeks of purchase via the Fein 3 year Plus Warranty

Should you need to return your product for warranty repair you can return your machine to any Fein Dealer, providing your proof of sales (including your FEIN warranty certificate – produced when the tool was registered online).

Your local dealer can be found on the Fein Dealer Locater, where Fein will then collect for inspection.

Please ensure your product is well packaged, enclosed with proof of purchase, note of the fault and return address.

Contact Fein:

• FEIN Industrial Power Tools U.K. Ltd.
• 4 Badby Park Heartlands Business Park
• Daventry, Northants
• NN11 8YT
• Tel: 01327 308730

Please note you will be required to provide proof of purchase.

Heavy Duty 3 Year Warranty

The HiKOKI Heavy Duty Warranty scheme covers cordless and electric power tools. As of October 2018, Hikoki no longer require registration to be completed for the 3 year warranty. In the event of a warranty claim all you need to do is complete a warranty return, but please note you must have your proof of purchase.

If your tool was purchased prior to October 2018, you will need to quote your warranty registration number as well as providing your proof of purchase. If you can’t find your registration number, please email [email protected] for assistance.

The extended warranty is still subject to terms and conditions. Some batteries and tools are not eligible for the extended warranty.

Hi5 Extended Warranty

Hikoki now also offer HiKOKI Power Tools extended 5 year warranty for cordless brushless tools in their 18V and 36V (Multi Volt) ranges. You can register your cordless brushless power tools for an extra 2 years over the automatic 3 years from the heavy duty 3 year warranty. Batteries of 5.0Ah and above are covered, as well as Multi Volt batteries. Online registration is required within 4 weeks of purchase. Terms & conditions apply.

Products covered

• All HiKOKI 18V and 36V brushless cordless power tools purchased, delivered to an address in the United Kingdom and registered within 28 days of purchase.
• 5.0Ah Li-Ion Batteries
• 6.0Ah Li-Ion Batteries
• Multi Volt Batteries

Products not covered

• All corded electric power tools. These are covered by the automatic 3 year heavy duty warranty.
• All cordless non brushless tools. These are covered by the automatic 3 year heavy duty warranty.
• All 12V brushless and non brushless tools. These are covered by the automatic 3 year heavy duty warranty.
• Gas nailers. These are covered by the standard 12 month manufacturer’s warranty.
• Petrol tools. These are covered by the standard 12 month manufacturer’s warranty.
• Fleet tools. These are covered by a 3 month warranty against manufacturing defects.

HiKOKI power tools are warranted to the original owner to be free from defect in materials and workmanship for a period of five (5) years from the original purchase date (see exceptions below).

Exceptions

Extended warranty offer DOES NOT cover items that HiKOKI Power Tools deem to be consumable, for example:

• Batteries (except 5.0Ah, 6.0Ah and 8.0Ah Li-Ion batteries as above)
• Battery chargers
• Chucks
• Accessories
• Storage equipment such as tool bags, cases, tool vaults
• Nailer bumpers, driver blades and O rings

The warranty is void if:

• Defects in materials or workmanship or damages result from repairs or alterations which have been made or attempted by others or the unauthorised use of nonconforming parts.
• The damage is due to normal wear and tear.
• The damage is due to abuse (including overloading of the HiKOKI Product beyond capacity), improper maintenance, neglect or accident.
• The damage is due to use of the HiKOKI Product after partial failure, use with improper accessories or non-compliance with operating instructions.
• The damage is due to slight deviations from specification that do not affect tool function or value.

This extended warranty offer is only open to HiKOKI products purchased new within the UK bearing a visible serial number and ‘CE’ marking. This extended limited warranty is not available to hire fleet; a standard three (3) months is available only.

To request a tool repair under warranty contact HiKOKI directly via HiKOKI service portal: https://www.hikoki-powertools.co.uk/service/login

For more details on HiKOKI Power Tools Extended 5 Year Warranty consult the Extended Warranty Certificate

Contact HiKOKI

For all other enquiries please consult HiKOKI’s website www.hikoki-powertools.co.uk/contact for the relevant contact details or call 01908 660663 to locate your nearest service facility for warranty and non-warranty service on HiKOKI Power Tools.

Makita offer 1 year standard warranty on machines from purchase date.

Makita offer an extended 3 year warranty on machines from purchase date when registered online*. Registration required within 30 days via Makita Warranty Registration & Login

Please note: When completing the “Makita Dealer” section, you need to enter “C G FIXINGS LTD” including spaces.

*Please note: the 2 year extension does not cover Batteries, Battery Chargers, Accessories, Petrol Powered Products, Production Tools and Air Tools and Compressors.

Should the product develop any faults during its first year of use, you should immediately contact your nearest local Makita Area Service Agent for inspection first. Use the service agent finder here: Find Your Local Makita Service Agent (make sure you filter to show “Service – Electric”).

If you are unable to find a solution from your local service agent, you should use the following Returns Form to arrange a free collection and inspection from Makita (UK postal addresses only).

This guarantee does not apply where:

• Repairs have been made or attempted by unauthorised repairers.
• Repairs are required because of normal wear and tear.
• The tool has been abused, misused or improperly maintained.
• Alterations have been made to the tool.
• This guarantee does not affect your statutory rights.

Please note you will be required to provide proof of purchase. Please ensure your product is well packaged, enclosed with proof of purchase, note of the fault and return address.

Metabo offer 1 year standard warranty on machines from purchase date,To give you additional peace of mind Metabo are now offering the XXL warranty.

The 3 Year extended warranty uniquely applies to ALL machines, ALL chucks, ALL chargers and ALL batteries.

After registration, your normal warranty is simply extended to 3 years from the date of purchase. This MUST be completed within four weeks after the sale.

Please follow the Metabo warranty registration page.

The XXL warranty covers defects in the materials and workmanship. Simply return the tool to your nearest Metabo repair centre, which you can locate using the Metabo Dealer Search.

Please note you will be required to provide proof of purchase.

Please ensure your product is well packaged, enclosed with proof of purchase, note of the fault and return address.

If your product is not registered, the normal one year warranty applies.

Contact Metabo:

• Metabo (UK) Ltd
• 25 Majestic Road
• Nursling Industrial Estate
• Southampton
• SO16 0YT

Phone: 02380 732000
Fax: 02380 747500
Email: [email protected]

Panasonic offer 1 year standard warranty on machines from purchase date.

Extended 3 year warranty is available on your Panasonic product by registering within 28 days via Panasonic Warranty page.

Excluded from the extended guarantee are:

• Defects resulting from failure to use the product in accordance with the operating instructions or the technical and/or safety standards of the country where the product is used
• Defects caused by accident, fire, neglect, misuse, wear and tear, improper use, improper installation, smoke contamination, introduction of liquid or other foreign matter into the product or occurring during transportation to or from the purchaser
• Defects caused by the use of non‐Panasonic parts or accessories or caused by adjustment, repair, modification or dismantling by a person not so authorized by Panasonic

Should you need to return your Panasonic product for repair, please find your nearest local service agent via the Panasonic dealer locator.

Alternatively you can call L & R Tools - an approved Panasonic agent on 01582 480919 and they will confirm the warranty process

Contact Panasonic

• Panasonic
• Panasonic House
• Willoughby Road
• Bracknell
• Berkshire
• RG12 8FP
• Tel: 01344 853187

Please note you will be required to provide proof of purchase.

Please ensure your product is well packaged, enclosed with proof of purchase, note of the fault and return address.

Warranties differ between tools. In general XtremePro tools have a warranty of 5 years, gas tools have a warranty of 2 years, and other products have a warranty of 1 year. Always check the product information to see what is the case. It is also shown on the box that the tool comes in.

Your receipt/proof of purchase starts your warranty, there is no need to register online.

If you need to return your product for warranty, please contact Senco directly and return the items to the address listed below.

Contact Senco

• T | 01925 445566
• E | [email protected]
  
  
• Kyocera Senco UK
• 630 Europa Boulevard
• Warrington
• WA5 7YH
• United Kingdom

Please ensure your product is well packaged, enclosed with proof of purchase, note of the fault and return address.

Leica offer 2 Year Standard warranty and 3 year extended warranty on DISTO™ / LINO™ machines from purchase date - a free additional year is available if registered within 8 weeks of purchase.

A free additional year warranty

Register your Leica DISTO™ / LINO™ machine within 8 weeks of from the purchase date via Disto Warranty page and extend the warranty from 2 years to 3 years for free.

Registration via My World is recommended.

Register for Leica MyWorld here: Leica Geosystems MyWorld. Please see this guide on My World Registration Help for further information (the link will start a pdf file download with Frequently Aksed Questions).

You can create a support ticket with Leica when you log into MyWorld.

Leica Geosystems AG (“Leica Geosystems”), warrants to the original end user (“Customer”) that the Product will be free from defects in workmanship and materials, under normal use, for generally one (1) year, except for (i) DISTO™ products for which two (2) years shall apply, and (ii) batteries for which ninety (90) days shall apply, unless such warranty period has been extended by Leica Geosystems, and provided any and all operating and maintenance instructions are strictly respected, in particular in case of extreme and/or continuous applications/use of the Product. The warranty period begins on the proved purchase date (or if applicable, date of delivery or date of acceptance report).

Leica Geosystems’ sole obligation under this express warranty shall be, at Leica Geosystems’ sole option and expense, to replace or repair the Product or part, or refund the purchase price paid for the Product. Leica Geosystems warrants any repaired or replaced Product or part for a period of ninety (90) days from shipment, or through the end of the original warranty, whichever is longer. All Products or parts that are replaced become the property of Leica Geosystems. This express warranty does neither cover consumables, such as reflectors, bulbs and fuses, nor third party products. This Warranty shall be null and void in case of installation, connection or use with the Product of any accessory other than authorised original Leica Geosystems accessories.

You must register your product within four weeks of purchase. Please register via the Trend registration page. On the account management page you can then register your power tool for the warranty extension and print out your warranty certificate. You will need to register each purchased tool separately. If you need to make a claim under the 3year warranty, you will need the Product Guarantee Certificate together with the original proof of date of purchase. After registration your warranty is simply extended to 3years from the date of purchase. For information on what the warranty excludes please click here.

Trend have a number of stockists situated in the UK that provide a repair service for Trend powertools. To locate your nearest Trend Service Agent, please look under the stockist search engine selecting the code TSA.  If the tool is within warranty and has not been abused, the TSA will submit a claim form of the completed repair and/or service to Trend with no costs to you the customer.If the repair and/or service are out of warranty, the TSA will charge you the customer accordingly. They will advise you of the cost involved prior to proceeding with the repair and/or service. Please visit the Stockist page to enable the location of your nearest TSA outlet.

Contact Trend

Please contact Trend for additional information and assistance:

• Trend Machinery & Cutting Tools Ltd
• Odhams Trading Estate
• St Albans Road
• Watford
• Hertfordshire
• WD24 7TR
• United Kingdom

• Tel| 00 44 1923 249911
• Fax| 00 44 1923 236879

Milwaukee One Year Limited Warranty

Milwaukee offer 1 year Standard Warranty and this period commences on the date when the product was purchased. This date must be documented by an invoice or other proof of purchase in order for the warranty to be valid and enforceable. This guarantee applies only on new product(s) purchased from authorised distributor(s).

Milwaukee Extended Warranty

The Standard Warranty period of MILWAUKEE® eligible power tool(s) and outdoor power equipment can be extended from 1 year to a maximum of 3 years (1+2). With the exception of MX FUEL™ tool(s) for which guarantee can be extended from 1 year to a maximum of 2 years (1+1) only.

The Standard Warranty period of eligible MILWAUKEE® REDLITHIUM™ batteries including MX FUEL™ batteries can be extended to a maximum of 2 years (1+1).

All MILWAUKEE guarantee(s) are limited to repair and/or replacement of the defective product provided that the defect in workmanship or material existed at the date of purchase. No further costs or losses can be claimed.

Warranty does not apply to:

• - products damaged by improper maintenance
• - products damaged by inappropriate use
• - normal wear and tear of spare parts
• - products connected to improper power supply
• - products damaged by use of non-approved accessories or parts
• - any damage caused by external influences (water, chemical, physical, shocks) or foreign substances
• - any product that has been altered, modified, or repaired by non-qualified/unauthorised professional, including where original markings have been defaced, altered or removed.

Read full Warranty Terms and Conditions here: Milwaukee Warranty Conditions

You can request service under warranty by:

• Contacting an Authorised MILWAUKEE® Distributor if available as listed here: Authorised MILWAUKEE® Distributor - Store Locator
• By registering via E-service platform: Milwaukee E-service

Milwaukee® Hand Tool Lifetime Warranty

Faulty MILWAUKEE® hand tools can be replaced or repaired free of charge under a lifetime guarantee should they break during normal usage due to material or manufacturing fault. This excludes hand tools without apparent fault, worn out but still functional, rusty, burnt, abused, modified, transformed, ground, welded, used for other purposes than the normal use, destroyed by neglect or intentionally.

Read the full Terms of the MILWAUKEE® Hand Tool Lifetime Warranty here: MILWAUKEE® Hand Tool Lifetime Warranty terms

Festool power tools are fully covered by Warranty all-inclusive for 3 years if registered online within 30 days of purchase. You can find full registration guide in our blog post: Festool Warranty Registration Detailed Guide.

Warranty all-inclusive includes:

36 months full repair free of charge

Guarantee claims are VALID:

• If the delivered machine is proven to have material or manufacturing defects or wear parts (in particular carbon brushes, ball bearings, rubber sleeves, battery packs, sealing rings and switches) damaged as a result of natural wear from normal use of the machine.

Guarantee claims are in particular NOT VALID:

• In the event of damage to consumables and accessories, especially in the case of sanding discs, sanding pads, plug-it cables, saw blades, routers, stirring rods, blades, cutting equipment and drilling tools.
• If instructions in the operating manual or other documents accompanying individual machines relating to the connection, installation, commissioning, operation, use and maintenance of machines are ignored.
• If the machines are used improperly or damaged externally (in particular as a result of falls or impacts).
• If machine defects occur as a result of the use of non-original accessories or spare parts.
• If machines are modified, dismantled or components are added.
• If machines are used for continuous work in industrial applications resulting in extensive wear, or are used persistently for applications that place an above-average load on the machine.

36 months replaced in the event of theft

In the event of a theft, Festool will supply you with a new machine to replace your stolen machine without additional insurance costs, subject to payment of a £100 incl. VAT excess fee. Festool provides this service for all successfully registered Festool machines for 36 months from the date of the original invoice.The replacement machine cannot be registered for the guarantee again.The replacement machine qualifies for the services from the warranty all-inclusive package for the guarantee period remaining on the stolen machine. However, the replacement machine is not protected against theft. Your statutory warranty rights for the replacement machine remain unaffected.
To use this service, the theft must be reported immediately to the relevant police authorities. Notice of the theft must be made to TTS GB Customer Service within 5 days together with your crime reference number.

15 days money back

You can return the registered, undamaged and shop-worn machine to your Festool partner dealer in its original packaging together with all the accessories included in the delivery and on presentation of your service certificate within 15 days from the date of your original invoice. The dealer will then reimburse you with the purchase amount.

10 year spare part availability (original parts replaced)

Festool guarantee that spare parts will be available for a minimum of 10 years after a product is discontinued. If Festool is unable to keep its promise, you will receive a comparable new machine from the current product range free of charge as a replacement in exchange for your old machine.

For full terms and conditions visit Festool Warranty Terms and Conditions page

To register your tool visit https://www.festool.co.uk/service/registration

To contact Festool for aditional information and advice please use contact details provided here: https://www.festool.co.uk/contact#Contactdetails

Kärcher Warranty on Home & Garden Products

Kärcher offers private customers a warranty on Home & Garden products of at least 2 years from the date of purchase, covering material and manufacturing defects. You must provide proof of purchase as proof of the warranty. All repairs to Kärcher products within warranty are free of charge (subject to conditions of sale) except in the case of misuse and abuse or frost damage.
This guarantee applies to Home and Garden products (excluding accessories and detergents) used for domestic use only and shall not apply to any products used for commercial purposes.
For full product warranty periods follow the link: https://www.kaercher.com/uk/services/support/online-shop-support/product-guarantee.html Please note: Independent Kärcher dealers charges may vary.

Kärcher Warranty on Professional Products

All Kärcher professional machines are covered for 1 year manufacturing guarantee. All warranty periods commence on the date of purchase and are non-transferable. The guarantee is limited to the provision of repairs, free of charge within the specified period providing the conditions are met.

Defects not covered by warranty for Home&Garden and Professional Products:

• Misuse
• Neglect
• Accidental Damage
• Wear and tear
• Improper storage
• Installation or careless handling
• Frost damage/heat damage
• Alteration not carried out or authorised by Karcher approved supplier
• The use of incorrect supply voltage
• Contaminated water supply
• Unsuitable chemicals

Arrange a product repair

To arrange a fixed cost repair please email Kärcher at [email protected] including the following information:

• Full Name
• Full Address
• Contact Number
• Contact Email
• Model of Machine
• Serial number of machine
• Description of fault

If you are having problems using the above email address, please contact Kärcher at: 01295 234020

Register your product online

To get the full service and benefit from interesting information about Kärcher products you can register your product here: https://www.kaercher.com/uk/register-review.html

Brennenstuhl offer 3, 5 or 10 years of guarantee on their tools. The guarantee period is indicated by the respective Brennenstuhl Guarantee icon on the device or its original packaging (or Brennenstuhl sales catalogue). The guarantee period starts with the date of purchase.

What is covered by guarantee

The manufacturer guarantee extends to the material and manufacturing defects occurred in the production of the device.

What is NOT covered by guarantee

Rechargeable batteries, batteries and lamps are excluded by the manufacturer guarantee. Please be aware that defects of the device due to improper use or foreign interference are excluded by the guarantee.

Arrange a product repair

To arrange a faulty product repair under guarantee, please contact Brennenstuhl via online form
Please note: you will have to provide a copy of a specified purchase receipt (sales slip, delivery note or bill of the selling distributor) as a proof of purchase. The delivery must take place in stable and break-proof packaging along with appropriate wrapping of the device to avoid damages in transit.

Contact Brennenstuhl

• HUGO BRENNENSTUHL GMBH & CO
• Kommanditgesellschaft
• Seestraße 1-3
• 72074 Tübingen
• Germany

• Phone +49 (0)7071 8801-0
• Fax +49 (0)7071 87657
• [email protected]

For full Warranty document please click here