Although we don't guarantee it, we always aim to dispatch all orders placed before 3pm the same day (excluding weekends & bank holidays). We use DPD for next day delivery orders and although DPD do not guarantee next day delivery, over 97% of orders are delivered next working day. Remember to order before 3pm if you require delivery for the next working day. For next day delivery on orders placed before 3pm Friday's, a Saturday delivery option must be selected, otherwise your order will be delivered the next working day (Monday).
Saturday / Pre 10:30am deliveries are at an extra cost where available
- Please note that Saturday delivery is only available on orders placed before 3pm, each Friday. Pre 10:30am delivery is only available on orders placed Mon-Thurs before 3pm.
Rearranging delivery with DPD
- It is highly recommended that you only rearrange delivery of your parcel to the original delivery address to ensure your parcel is delivered safely.
- Apologies, DPD’s Pickup Shop service is unavailable for Powertool World deliveries.
*Free delivery option available to UK Mainland Only excluding Highlands & Islands
Panasonic offer 1 year standard warranty on machines from purchase date
Panasonic offer an extended 3 year warranty on machines from purchase date*
*Registration required within 28 days of purchase via the Panasonic Warranty page.
Should you need to return your Panasonic product for repair, please find your nearest local service agent via the Panasonic dealer locator. Alternatively you can call Sallco Tools Ltd - an approved Panasonic agent on 02380 737355 and they will arrange to collect and repair your tool.
Excluded from the extended guarantee are:
- Defects resulting from failure to use the product in accordance with the operating instructions or the technical and/or safety standards of the country where the product is used
- Defects caused by accident, fire, neglect, misuse, wear and tear, improper use, improper installation, smoke contamination, introduction of liquid or other foreign matter into the product or occurring during transportation to or from the purchaser
- Defects caused by the use of non Panasonic parts or accessories or caused by adjustment, repair, modification or dismantling by a person not so authorized by Panasonic
Tel: 01344 853187
Please note you will be required to provide proof of purchase. Please ensure your product is well packaged, enclosed with proof of purchase, note of the fault and return address.