Warranty Repairs

All power tools sold by Powertoolworld are covered under a minimum 12 month warranty.

In order for our customers to get the best possible service we have provided the fastest ways to get your tools fixed if the tool has a warranty fault.

Before contacting us or our partners please check that you have :-

•  Read the instructions fully and used the machine in accordance with the instructions.
•  You have correctly charged any rechargable batteries
• The rechargable batteries have been inserted in the tool correctly as some of the modern tools require a "Double Click" to secure the battery.

The manufactures warranty does not apply where:

• Repairs have been made or attempted by others.
• Repairs are required because of normal wear and tear.
• The tool has been abused, misused or improperly maintained.
• Alterations have been made to the tool.
• This guarantee does not affect your statutory rights.

If the manufacturer finds that the fault is not covered under warranty you will be charged for the repair and also for the collection and delivery charges.

A labour charge for assessing the tool may also be charged.

Tools will not be returned until paymant has been made in full.

When returning any of our tools please enclose a copy of the origional invoice and your full contact details including a daytime contact number.

SENCO  

Please return the full tool at your cost to :

Workshop, Poppers Senco UK Ltd, 630 Europa Boulevard, Gemini Business Park, Warrington, Cheshire, WA5 7YH

Customer Services Telephone No. 0800 626821

BOSCH         

Please call Tel: 0844 736 0107 and Bosch will arrange to collect the tool and return it as soon as possible.

Terms and conditions of Bosch Service CLICK HERE

PANASONIC  - MAKITA - DEWALT - PASLODE - HITACHI

For all repairs please call our service agent on 02380 737355 and ask for Chris and he will arrange to collect and repair your tool.

FESTOOL       

1. To arrange collection of the tool please call Festool service.                        

Alternatively, you can e-mail Festool.

You will need to send Festool the pick up address and contact number and the tool will be picked up the following day.

	Contact Telephone: 01284 727271
	E-Mail: service@festool.co.uk
	2. Please complete the repair order form so they have the full details of the fault. This form must always be attached to the tool too. This will reduce the time and cost of the repair. We regret we are unable to process any Festool repairs without a repair order form completed.

	Makita LXT600 18v 6 piece Li-ion Cordless Tool Kit£678.97 Senco Duraspin DS202-14v£204.45 Senco Duraspin DS275-18v Collated Drywall Screwdriver£249.68 Festool CARVEX Cordless Jigsaw PSC 400 EB 561358£372.48 Metabo Powermaxx 2 7.2v Li Pro MK2 Drill Driver£113.99 Dewalt DW625EK Router£212.27 Milwaukee HD18PP2A 18v M18 Twin Pack Combi Drill & Impact Driver£330.00 Panasonic EY7960 21.6v Combi 3.3Ah Li-ion Hammer Drill£245.58 Panasonic EY7880LZ 28.8v 3.3Ah Li-ion SDS Hammer£393.63 Festool TS75 Circular Saw with guide Rail 561190 561259£553.43 Hitachi NR90GC2 First Fix 90mm Nailer£295.80 Festool CARVEX Jigsaw PS 400 EBQ-Set 561350 561352£451.20 Makita LXT202 18v Combi & Impact Driver Kit£399.97 Dewalt DC013 Li-ion Radio-Charger 7.2 - 18v£138.95 Bosch GSR625TE High Torque Screwdriver£70.50 Karcher T10/1 Pro Vacuum Cleaner T10/1 240v£89.95 Karcher G4.10 Petrol Pressure Washer - Karcher G410£299.99 Free Blade Makita DPC6430 12" 300mm Petrol Disc Cutter£442.00 Spax-S Pozi Countersunk Screws ZY 3.0X012 Box Qty 200£1.35 4.0 x 40 Timberfix® 360 - High Performance Screw box of 200£1.82 Festool Rotex RO 90 DX FEQ-Plus£378.35 Makita DPC6410 Petrol Disc Cutter£442.00 Festool TS55 EBQ-Plus-FS Plunge Saw with Guide Rail 561192 561311 561192£455.90 Bosch GOP 10.8 V-LI Multi Cutter L-Boxx Set£169.85