I'm glad you got in touch as I was very pleased indeed with the service I received, mainly and most importantly I was able to phone you and discuss various drills before buying, the internet is full of sites with great offers and deals but they remain faceless and uncontactable, it's very reassuring to be able to just pick up the phone and receive a friendly and very informed response. My initial contact was via email to check if you had the specific item in stock, again this was answered very quickly. One thing I did really appreciate was the email to let me know when the drill was despatched and the link to the courier website but most importantly was a specific delivery time that was supplied, superb, no need to wait about all day, and they delivered bang on time, now there's a first...lololol I will certainly buy from you in the future and let my mates know about the high quality of service you provide.
